Terms of service

Last Updated: 4 July 2025

OVERVIEW

This website is operated by Survival Club. Throughout the site, the terms “we”, “us” and “our” refer to Survival Club. We offer this website, including all information, tools, and services available from this site (collectively, the “Services”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree, you may not access the Site or use any Services.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates to our Site. It is your responsibility to check this page periodically. Your continued use of the Site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., who provide us with the online e-commerce platform to sell our products and Services to you.


1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this Site.

You may not use our products for any illegal or unauthorised purpose. You agree not to violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in an immediate termination of your Services.


2. GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may be adapted to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

Section headings in this agreement are included for convenience only and do not limit or affect these Terms.


3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this Site is not accurate, complete or current. Material on this Site is provided for general information only and should not be relied upon as the sole basis for decision-making.

This Site may contain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time but have no obligation to update any information. You agree it is your responsibility to monitor changes to our Site.


4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.


5. PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the Site. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy, available here: View Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right to limit sales of our products or Services to any person, region or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit quantities of products or Services offered. All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, Services, or other materials purchased or obtained by you will meet your expectations, or that errors in the Service will be corrected.


6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household or order. These restrictions may apply to orders under the same customer account, the same credit card, and/or orders using the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you via the email, billing address or phone number provided at the time of purchase. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.


7. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the Site is entirely at your own risk and discretion. You should ensure you understand and approve the terms on which tools are provided by the relevant third-party providers.

We may also offer new Services and/or features through the Site (including new tools and resources). Such new features and/or Services will also be subject to these Terms.


8. THIRD-PARTY LINKS

Certain content, products, and Services available via our Service may include materials from third parties.

Third-party links on our Site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant or have any liability for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or other transactions with third-party websites. Please review their policies and practices carefully before engaging in any transaction. Complaints or questions regarding third-party products should be directed to the third party.


9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to:

  1. Maintain any comments in confidence
  2. Pay compensation for any comments
  3. Respond to any comments

We may monitor, edit or remove content we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene or in violation of any party’s intellectual property or these Terms.

You agree that your comments will not violate any rights of any third-party and will not contain unlawful, abusive or obscene material, or malware. You may not use a false email address or impersonate someone else. You are solely responsible for your comments’ accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


11. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Site that contains errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We have no obligation to update, amend or clarify information in the Service or on any related website, except as required by law.


12. PROHIBITED USES

You are prohibited from using the Site or its content:

  • For any unlawful purpose
  • To solicit others to perform or participate in unlawful acts
  • To violate any regulations, laws, or local ordinances
  • To infringe on our intellectual property rights or the rights of others
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or malicious code
  • To collect or track personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with the security features of the Service or the Internet

We reserve the right to terminate your use of the Service for violating any prohibited uses.


13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that results may be accurate or reliable.

You agree that from time to time we may remove the Service indefinitely or cancel the Service at any time without notice.

You expressly agree your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you are (except as expressly stated by us) provided “as is” and “as available”, without any representation, warranties or conditions of any kind.

In no case shall Survival Club, our directors, employees, affiliates, agents, contractors, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so in those jurisdictions our liability shall be limited to the maximum extent permitted by law.


14. INDEMNIFICATION

You agree to indemnify and hold harmless Survival Club and our partners, officers, directors, agents, contractors, suppliers and employees, from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or rights of a third-party.


15. SEVERABILITY

If any provision of these Terms is found to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This shall not affect the validity and enforceability of any remaining provisions.


16. TERMINATION

These Terms are effective unless terminated by you or us. You may terminate at any time by notifying us or ceasing to use our Site.

If you fail, or we suspect you have failed, to comply with these Terms, we may terminate this agreement without notice and you will remain liable for all amounts due up to and including the date of termination.


17. ENTIRE AGREEMENT

These Terms, along with any policies or rules posted by us on the Site, constitute the entire agreement between you and us, superseding any prior agreements, communications, or proposals.

Any ambiguities in interpretation shall not be construed against the drafting party.


18. GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Australia.


19. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates on our Site. Your continued use of or access to our Site or the Service following changes constitutes acceptance of those changes.


20. CONTACT INFORMATION

Questions about these Terms should be sent to:

📧 help@survivalclub.co