Privacy policy
Last Updated: 4 July 2025
This Privacy Policy explains how Survival Club (“Survival Club”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from survivalclub.co (the “Site”), use our services, or otherwise interact with us (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we do, we will post the updated policy on this page and update the “Last Updated” date. Please review this Policy regularly to stay informed.
How We Collect Your Personal Information
We collect personal information in the following ways:
1. Information You Provide Directly
Examples include:
- Contact details: name, email address, phone number, shipping and billing addresses
- Order details: products purchased, payment confirmation, delivery info
- Account info: username, password
- Communications: messages, reviews, customer service requests
- Marketing preferences
You can choose not to provide some of this information, but it may limit your ability to use certain features.
2. Information Collected Automatically
When you visit our Site, we and our partners automatically collect certain information via cookies, pixels, tags, web beacons, and similar technologies (“Cookies”):
- IP address
- Device type and browser
- Operating system
- Referring URLs
- Pages you view and actions you take on our Site
- Shopping cart contents
- Interaction with emails and ads
We use this information for purposes like remembering your preferences, securing our Site, understanding user activity, and showing you relevant offers.
For details on Shopify’s cookies specifically, see: https://www.shopify.com/legal/cookies.
3. Information from Third Parties
We may receive information about you from:
- Vendors and service providers (e.g. Shopify, payment processors, shipping partners)
- Marketing partners (for analytics and advertising)
- Social media integrations (if you use them to sign in or share content)
We treat information from third parties in line with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for purposes including:
Providing and Improving Services
- Processing and fulfilling orders
- Arranging shipping and returns
- Managing your account
- Providing customer service
- Enabling features like wishlists and reviews
Marketing and Advertising
- Sending marketing emails, texts or postal mail (you can opt out at any time)
- Showing you tailored ads on our Site and other websites
- Customising your shopping experience
- Measuring the effectiveness of ads
Advertising Note: We may share certain information (such as hashed email addresses or cookie data) with advertising partners including Google, Microsoft, Facebook, and others for advertising and remarketing. This means you may see ads for our products based on your past interactions with our Site.
Security and Fraud Prevention
- Detecting, investigating, and preventing fraud or abuse
- Securing our Services and systems
Legal Compliance
- Complying with laws and regulations
- Responding to legal requests
- Enforcing our terms and policies
How We Share Your Personal Information
We may share your information with:
- Service providers and vendors (e.g. payment processors, shipping companies, IT providers, customer support, marketing partners)
- Business partners (including advertising and analytics providers for targeted advertising)
- Affiliates (within our corporate group)
- Legal or regulatory authorities (as required by law)
- Parties in business transactions (e.g. merger, acquisition, asset sale)
We do not sell your personal information.
Cookies and Tracking Technologies
We and our partners use Cookies to:
- Remember your settings and preferences
- Enable essential site functions (like checkout)
- Analyse site performance and usage
- Support marketing, advertising, and remarketing
You can manage or disable cookies in your browser settings. Please note that blocking cookies may limit certain site features.
For Shopify’s cookie details, see: https://www.shopify.com/legal/cookies.
Advertising and Analytics
We use third-party advertising and analytics services, including but not limited to Google Ads, Microsoft Advertising, Facebook Ads, and others, to:
- Deliver personalised advertisements based on your activity on our Site and other sites
- Analyse traffic and measure advertising performance
- Understand user behaviour to improve our services
These partners may use Cookies and similar technologies to collect and use data about your visits over time and across different websites.
Your Privacy Choices
Marketing Communications
You can opt out of marketing emails at any time by using the “unsubscribe” link in our emails.
Cookies
Most browsers automatically accept Cookies. You can set your browser to reject or delete Cookies. For details, visit: www.allaboutcookies.org.
Please note: Disabling Cookies may affect your experience and limit functionality.
Online Advertising Opt-Outs
You can learn more about interest-based advertising and opt out via:
Collection of Information Opt-Out
You have the right to opt out of our collection of personal information (beyond what is necessary to operate our store), or request deletion of your personal information.
To make a request, please email us at:
We will respond in accordance with applicable laws.
Third-Party Links
Our Site may contain links to other websites not operated by us. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies.
Children’s Privacy
Our Services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: